Front Desk & Office Operations Associate

HAIX Group; Lexington, Northern (KY, KY); Hybrid; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) program

Paid vacation and holidays

Training and development opportunities

Job summary

HAIX Group is seeking a Receptionist to join our Lexington, KY headquarters. The role requires greeting visitors, answering calls, mail handling, and general office duties, with work hours Monday–Friday, 8am–5pm.

The receptionist will support the Customer Service team and report on-site at the Lexington, KY location. The ideal candidate will manage multiple tasks, maintain organized records, and coordinate with various departments to ensure smooth office operations.

Qualifications

• Must multitask and manage time effectively in a busy office.
• Excellent organizational skills and attention to detail.
• Experience with multi-line phone systems is required.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Ability to lift, carry, or move office supplies up to 25 lbs.

Responsibilities

• Answer, screen and forward incoming phone calls to correct departments and referrals to dealers.
• Check voice messages daily and forward to appropriate departments.
• Greet and welcome visitors/customers and advise appropriate staff members.
• Request credit references for potential dealers.
• File electronic paperwork via an E-file system daily.
• Organize, file and maintain all orders and coordinate off-site storage.
• Manage and distribute incoming and outgoing daily mail.
• Order office and breakroom supplies from designated vendors.
• Coordinate with the warehouse for pickup/dissemination of supplies.
• Restock kitchen supplies daily.
• Act as point of contact for building maintenance and cleaning contractors.
• Assist with preparation of marketing materials (brochures, binder covers, etc).
• Daily light office cleaning/sanitizing of high touch areas.
• Order and coordinate catering for quarterly sales meetings and events.
• Prepare conference rooms for meetings and events.
• Assist colleagues with various administrative tasks (copying, faxing, etc).
• Other tasks and duties as assigned.

Skills

Multitasking

Time management

Attention to detail

Organizational skills

Multi-line phone systems

Office filing

Microsoft Office Suite

E-file

Printers/Scanners

Verbal and written communication

Active listening

Physical stamina

Lifting up to 25lbs

Tools

Microsoft Office Suite

Job description

HAIX Group is seeking a Receptionist to join our Lexington, KY headquarters. The role requires greeting visitors, answering calls, mail handling, and general office duties, with work hours Monday–Friday, 8am–5pm.

The receptionist will support the Customer Service team and report on-site at the Lexington, KY location. The ideal candidate will manage multiple tasks, maintain organized records, and coordinate with various departments to ensure smooth office operations.