Dental Front Office Pro: Patient Care & Scheduling

Affordable Care; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Job summary

Affordable Dentures & Implants is seeking an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator, or Patient Care Coordinator to be the first contact for patients. You will support dentists, dental assistants, and the lab team while delivering a welcoming, organized patient experience.

Responsibilities include patient check-in/out, scheduling, verifying insurance, presenting treatment plans, handling payments, maintaining accurate records, and coordinating

Qualifications

• High school diploma or equivalent is required.
• Experience in a dental office or treatment coordination preferred.
• Knowledge of dental insurance verification and patient financing.
• Strong customer service and multitasking skills.

Responsibilities

• Welcome patients and provide a warm, professional first impression.
• Manage patient check-in, check-out, appointment scheduling, confirmations, and recalls.
• Verify dental insurance benefits, eligibility, and pre-authorizations when applicable.
• Prepare and review dental treatment plans with patients.
• Explain treatment recommendations, estimated patient financial responsibility, and financing options.
• Collect co-pays, payments, and outstanding balances while maintaining accurate financial records.
• Maintain accounts receivable (A/R) and assist with patient billing and collections.
• Answer multi-line phones and respond to patient questions regarding appointments, treatment, insurance, and payments.
• Maintain accurate electronic dental records (EHR/EMR), patient charts, consent forms, and HIPAA-compliant documentation.
• Coordinate communication between patients, dentists, dental assistants, and laboratory staff.
• Support daily office operations to ensure an efficient patient flow.

Skills

Customer service

Communication

Multitasking

Bilingual

Dental administration

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Open Dental

Curve Dental

Job description

Affordable Dentures & Implants is seeking an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator, or Patient Care Coordinator to be the first contact for patients. You will support dentists, dental assistants, and the lab team while delivering a welcoming, organized patient experience.

Responsibilities include patient check-in/out, scheduling, verifying insurance, presenting treatment plans, handling payments, maintaining accurate records, and coordinating