Front Desk & Office Experience Lead

Findhelp; Austin (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401k & equity grants

Free food and onsite gym at our Austin

Paid parental leave

Competitive PTO & 10 paid holidays

Medical, Dental, Vision insurance with

Dog-friendly office

24/7 telemedicine

Book Purchasing Program

Job summary

Findhelp is seeking an onsite Workplace Operations Associate in Austin, TX to own guest and candidate experience, badging, mail, and kitchen/vendor operations. You will ensure daily readiness, support events, and coordinate with Talent Acquisition for tours and visits.

Work hours are standard onsite weekdays with strong emphasis on organization, communication, and vendor coordination, enabling a smooth office environment in a growing social care platform.

Qualifications

• Experience in front office, reception or customer-facing operations.
• Strong organizational and communication skills.
• Onsite availability Monday–Friday, 8:00–16:00 or 8:30–16:30

Responsibilities

• Own the onsite guest, client, and candidate welcoming experience with high-touch hospitality.
• Coordinate candidate arrivals, check-in workflows, and office tours with Talent Acquisition.
• Oversee badging, security compliance, and monthly activity reporting for IT Security.
• Manage mail, deliveries, and supply chain logistics including vendor coordination.
• Support kitchen operations, catering, and daily office readiness across spaces.

Skills

Front office experience

Reception

Customer-facing operations

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Google Suite

Job description

Findhelp is seeking an onsite Workplace Operations Associate in Austin, TX to own guest and candidate experience, badging, mail, and kitchen/vendor operations. You will ensure daily readiness, support events, and coordinate with Talent Acquisition for tours and visits.

Work hours are standard onsite weekdays with strong emphasis on organization, communication, and vendor coordination, enabling a smooth office environment in a growing social care platform.