Employee Experience & Office Operations Lead

Manychat, Inc; Austin (TX); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Free lunches and snacks

Hybrid work model

Healthcare coverage

Professional development budget

Job summary

Manychat, Inc. is seeking an Employee Experience and Workplace Operations lead in Austin to own the US employee journey, from onboarding to day-to-day support for in-office and remote teammates.

The role requires strong collaboration with People Operations and a focus on hospitality, ensuring a seamless experience across locations. You will manage the Austin office, coordinate vendors, plan events, and drive practical improvements to employee experience while supporting global programs and

Responsibilities

• Be the primary point of contact for employee experience in the US, supporting local team members, remote employees, and office visitors.
• Team up with the People Ops Partner to make onboarding and the overall employee experience feel seamless.
• Own the welcome experience from start to finish, think preboarding info, welcome packs, and those local touches that make people feel at home on day one.
• Plan and support internal events, team gatherings, and local community activities.
• Identify gaps across the employee journey and turn them into practical improvements.
• Partner with the Employee Experience Program Manager to keep local execution aligned with company-wide programs.

Job description

Manychat, Inc. is seeking an Employee Experience and Workplace Operations lead in Austin to own the US employee journey, from onboarding to day-to-day support for in-office and remote teammates.

The role requires strong collaboration with People Operations and a focus on hospitality, ensuring a seamless experience across locations. You will manage the Austin office, coordinate vendors, plan events, and drive practical improvements to employee experience while supporting global programs and