Front Desk & Office Coordinator — Career Center (Onsite)

Marioncountyky; Bardstown (KY); Sur place; USD 18 000 - 26 000; Plein temps

Résumé du poste

Career Team in Bardstown, Kentucky, seeks an Office Coordinator to support daily operations at the Kentucky Career Center. You will greet visitors, answer phones, direct inquiries, manage check-ins, and schedule meetings, ensuring a welcoming, organized front desk.

This exempt, on-site role emphasizes customer service, basic computer tasks, and coordination of resources, with responsibilities that exclude case management or enrollment, and offers a stable, community-focused work environment.

Qualifications

• High school diploma or GED.
• Strong customer service, verbal communication, and written communication skills.
• Basic computer proficiency, including email, internet use, and common office applications.
• Ability to operate or learn to operate standard office equipment.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy office setting.
• Ability to work professionally with a culturally diverse customer base and maintain a welcoming, respectful environment.
• Dependability, sound judgment, and the ability to follow instructions and established office procedures.

Responsabilités

• Welcome walk-in visitors in a friendly and professional manner and coordinate the center’s check-in process.
• Answer incoming calls, respond to general inquiries, route calls to the appropriate staff member, and take and promptly distribute accurate messages.
• Provide basic information about center services and direct program-specific questions to the appropriate staff member.
• Direct visitors to scheduled appointments, classes, meetings, and other center activities.
• Schedule meetings and appointments using the center’s scheduling software; coordinate meeting rooms as needed.
• Support the resource room by directing customers to available computers and job-search resources and providing basic assistance with computer use when appropriate.
• Monitor resource-room activity and promptly notify the supervisor of safety, facility, or other concerns.
• Maintain and update public-facing center information platforms, such as the KCC Corner, as assigned.
• Assist with posting job openings and maintaining current employment information in the lobby or designated public areas.
• Monitor supplies of flyers and other public information materials, make copies of existing materials, and replenish displays as needed.
• Prepare conference or training rooms for meetings, classes, and events, including arranging materials and ensuring the space is ready for use.
• Operate common office equipment, including computers, printers, copiers, and fax machines, and report equipment issues.
• Maintain an orderly, welcoming reception area and help keep shared office spaces, the resource room, and training-room computer areas clean and organized.
• Perform routine light cleaning and sanitizing of workstations and shared-use computers in accordance with center procedures; check and tidy public restrooms as assigned.
• Provide general administrative support, including routine data entry that is not related to eligibility determinations, enrollment decisions, case management, or review of customer program documentation.
• Communicate professionally and respectfully with customers, coworkers, employers, and community partners from diverse backgrounds.
• Protect confidential information encountered in the course of work and follow applicable workplace procedures.
• Complete other related administrative and office-support duties as assigned.

Connaissances

Customer service

Verbal communication

Written communication

Organization

Multi-tasking

Diversity awareness

Formation

High school diploma or GED

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

Career Team in Bardstown, Kentucky, seeks an Office Coordinator to support daily operations at the Kentucky Career Center. You will greet visitors, answer phones, direct inquiries, manage check-ins, and schedule meetings, ensuring a welcoming, organized front desk.

This exempt, on-site role emphasizes customer service, basic computer tasks, and coordination of resources, with responsibilities that exclude case management or enrollment, and offers a stable, community-focused work environment.