Office Coordinator - Lincoln Trail

Career-Team-36cf2150; Bardstown (KY); On-site; USD 18,000 - 26,000; Full time

Job summary

Career Team in Bardstown, Kentucky is seeking an Office Coordinator to support the Kentucky Career Center. The role focuses on reception, front desk duties, and basic administrative support to keep the office running smoothly.

You will welcome visitors, handle check-ins, answer calls, direct inquiries, and assist with scheduling and maintaining public information displays and resources. This on-site position offers steady hours at $16 per hour, requires a high school diploma or GED, and includes

Qualifications

• High school diploma or GED.
• Strong customer service, verbal and written communication skills.
• Basic computer proficiency, including email, internet, and common office apps.
• Ability to operate standard office equipment such as printers and copiers.
• Strong organizational skills and ability to multitask in a busy office.

Responsibilities

• Welcome walk-in visitors and manage the center’s check-in process.
• Answer calls, respond to inquiries, route messages, and take accurate notes.
• Provide basic information about center services and direct questions to staff.
• Direct visitors to appointments, classes, and center activities.
• Schedule meetings and coordinate rooms using scheduling software.
• Maintain resource room and assist with computer use as needed.
• Keep reception area and shared spaces clean and orderly.
• Perform routine data entry not related to eligibility or enrollment.
• Protect confidentiality and follow workplace procedures.

Skills

Customer service

Verbal communication

Written communication

Organization skills

Multitasking

Professionalism

Education

High school diploma or GED

Tools

Scheduling software

Office equipment (printers/copiers)

Job description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Employment Type: Exempt- position

Reports to: Executive Director & Center Manager

Career TEAM is seeking a professional, organized, and customer-focused Office Coordinator to support dailyoperations at the Kentucky Career Center in Bardstown, Kentucky. The Office Coordinator serves as a welcoming firstpoint of contact for visitors and callers, helps customers navigate available center resources, and provides front desk,scheduling, and general administrative support to keep the office running smoothly. This role focuses on receptionand office coordination and does not include case management, eligibility determinations, or customer enrollment/documentation review.

Duties and Responsibilities:

• Welcome walk-in visitors in a friendly and professional manner and coordinate the center’s check-in process.
• Answer incoming calls, respond to general inquiries, route calls to the appropriate staff member, and take and promptly distribute accurate messages.
• Provide basic information about center services and direct program-specific questions to the appropriate staff member.
• Direct visitors to scheduled appointments, classes, meetings, and other center activities.
• Schedule meetings and appointments using the center’s scheduling software; coordinate meeting rooms as needed.
• Support the resource room by directing customers to available computers and job-search resources and providing basic assistance with computer use when appropriate.
• Monitor resource-room activity and promptly notify the supervisor of safety, facility, or other concerns.
• Maintain and update public-facing center information platforms, such as the KCC Corner, as assigned.
• Assist with posting job openings and maintaining current employment information in the lobby or designated public areas.
• Monitor supplies of flyers and other public information materials, make copies of existing materials, and replenish displays as needed.
• Prepare conference or training rooms for meetings, classes, and events, including arranging materials and ensuring the space is ready for use.
• Operate common office equipment, including computers, printers, copiers, and fax machines, and report equipment issues.
• Maintain an orderly, welcoming reception area and help keep shared office spaces, the resource room, and training-room computer areas clean and organized.
• Perform routine light cleaning and sanitizing of workstations and shared-use computers in accordance with center procedures; check and tidy public restrooms as assigned.
• Provide general administrative support, including routine data entry that is not related to eligibility determinations, enrollment decisions, case management, or review of customer program documentation.
• Communicate professionally and respectfully with customers, coworkers, employers, and community partners from diverse backgrounds.
• Protect confidential information encountered in the course of work and follow applicable workplace procedures.
• Complete other related administrative and office-support duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• Strong customer service, verbal communication, and written communication skills.
• Basic computer proficiency, including email, internet use, and common office applications.
• Office Coordinator | Bardstown, KY
• Ability to operate or learn to operate standard office equipment such as printers and copiers.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy office setting.
• Ability to work professionally with a culturally diverse customer base and maintain a welcoming, respectful environment.
• Dependability, sound judgment, and the ability to follow instructions and established office procedures.

Preferred Qualifications

• Previous front desk, reception, office administration, or customer service experience.
• Experience with appointment scheduling, maintaining public information displays, or supporting meetings and events.
• Familiarity with workforce development services or a career center environment.

Salary: $16/ hour

Work Environment

This position is based onsite at the Kentucky Career Center in Bardstown, Kentucky. The role involves regular interaction with the public and may require moving office supplies, preparing meeting spaces, and maintaining shared areas. This position may often require sitting for long periods at the desk.

Equal Opportunity Employer

Career TEAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or other status protected by applicable law.

This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications.

About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.comfor more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.