Front Desk & Office Coordinator - Behavioral Health

HopeLink Behavioral Health; Oakton (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

HopeLink Behavioral Health in Oakton, VA seeks an Office Administrator to serve as the front desk and support office operations, welcoming clients, answering calls, scheduling rooms, and coordinating travel logistics.

The role requires 3+ years of administrative experience, proficiency in Excel and Word, and a high degree of empathy toward the individuals and families served. A high school diploma is required, with an associate degree preferred.

Qualifications

• 3+ years of administrative experience, preferably in healthcare or behavioral health.
• Proficient with Microsoft Excel and Word.
• Strong computer skills and excellent organizational abilities.
• High degree of empathy toward individuals and families served.

Responsibilities

• Provides front desk coverage, welcomes visitors, and maintains a professional reception area.
• Answers main phone line, handles inquiries, screens calls, and routes to appropriate teams.
• Coordinates scheduling, conference rooms, and shared spaces.
• Maintains office supplies and processes orders to ensure stock.
• Receives and records checks and other payments per procedures.
• Processes outgoing mailings and coordinates postage and distribution.
• Supports Executive Team with scheduling and travel coordination as needed.
• Coordinates travel logistics for programs and departments.
• Liaisons with building management for maintenance and facility needs.

Skills

Empathy

Microsoft Excel

Microsoft Word

Education

High school diploma

Associate degree

Job description

HopeLink Behavioral Health in Oakton, VA seeks an Office Administrator to serve as the front desk and support office operations, welcoming clients, answering calls, scheduling rooms, and coordinating travel logistics.

The role requires 3+ years of administrative experience, proficiency in Excel and Word, and a high degree of empathy toward the individuals and families served. A high school diploma is required, with an associate degree preferred.