Empathetic Front Desk Pro — Behavioral Health

BEACON BEHAVIORAL SUPPORT SERVICES; Fairfax (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Beacon Behavioral Health Partners is seeking a Medical Office Receptionist to support front desk operations for our outpatient behavioral health program in Fairfax, VA. You will greet patients, handle phone inquiries, assist with scheduling, and coordinate with clinical and administrative teams.

The role emphasizes professional communication, accurate intake and documentation, and maintaining confidentiality.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a busy office.

Responsibilities

• Greet patients and visitors in a welcoming, service-oriented manner.
• Answer, screen, and route phone calls and emails.
• Support scheduling, confirmations, cancellations, and rescheduling.

Skills

Communication

Customer service

Organization

Attention to detail

Multi-tasking

Discretion

Education

High school diploma or equivalent

Tools

Scheduling software

EHR systems

Phone system

Job description

Beacon Behavioral Health Partners is seeking a Medical Office Receptionist to support front desk operations for our outpatient behavioral health program in Fairfax, VA. You will greet patients, handle phone inquiries, assist with scheduling, and coordinate with clinical and administrative teams.

The role emphasizes professional communication, accurate intake and documentation, and maintaining confidentiality.