Front Desk Coordinator – Behavioral Health Clinic

Prestige Healthcare Resources Inc; Largo (MD); On-site; USD 50,000 - 52,000; Full time

Job summary

Prestige Healthcare Resources, Inc. in Largo, MD, seeks a Front Desk Receptionist to support patient flow, scheduling, billing, and front-desk operations in a fast-paced behavioral health setting.

This full-time role reports to the VP of Operations and requires a high school diploma (associates preferred) and two years of administrative experience in a physician’s office. Proficient in Outlook and confidentiality required.

Qualifications

• High School Diploma required; Associates degree preferred.
• Two years administrative experience in a physician’s office.
• Experience in Behavioral Healthcare setting preferred.
• Proficient with Microsoft Outlook and standard office software.

Responsibilities

• Model excellent customer service at the Front Desk.
• Answer and route calls and messages.
• Greet and check in clients and visitors.
• Handle client visits including payments, demographic updates and paperwork.
• Complete new client referrals and insurance verifications.
• Schedule calendar for therapists and clinicians.
• Prepare discharge letters and mail as needed.
• Maintain office supplies and records.

Skills

Customer service

Scheduling

Multitasking

Crisis management

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Outlook

Office software

Job description

Prestige Healthcare Resources, Inc. in Largo, MD, seeks a Front Desk Receptionist to support patient flow, scheduling, billing, and front-desk operations in a fast-paced behavioral health setting.

This full-time role reports to the VP of Operations and requires a high school diploma (associates preferred) and two years of administrative experience in a physician’s office. Proficient in Outlook and confidentiality required.