Behavioral Health Front Desk & Scheduling Specialist

Family Services Inc; Arlington (NY); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision

403(b) retirement plan with employer 5

Paid vacation and holidays

Sick and personal time

Life insurance

AD&D

EAP

Pet insurance

Job summary

Family Services, Inc. is seeking an Office Specialist to provide essential clerical support at a behavioral health outpatient center. You will greet clients, schedule appointments (in-person/Zoom), collect copays, answer calls, and maintain organized records.

The role requires a high school diploma or GED and at least one year of clerical experience, with familiarity in an EMR system. Full-time position with standard hours and potential coverage at other centers.

Qualifications

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Responsibilities

• The primary role is scheduling which includes checking clients in and out.
• Make reminder phone calls for next day appointments.
• Perform skilled keyboarding and accurate data entry in a fully integrated electronic medical record system; reception duties and handling fees.
• Accurately records daily fee collection including service fees, copays, deductibles, and invoice payments.
• Maintains records of time and benefit usage, employee certification and training; provide coverage within and at other clinics as needed.
• Adhere to HIPAA privacy rules and protect patient information.
• Support office team to ensure daily tasks are completed.
• Other duties as assigned.

Skills

Clerical skills

Document management

Reception experience

Data entry

Phone etiquette

HIPAA familiarity

Education

High school diploma or GED

Tools

EMR system

Job description

Family Services, Inc. is seeking an Office Specialist to provide essential clerical support at a behavioral health outpatient center. You will greet clients, schedule appointments (in-person/Zoom), collect copays, answer calls, and maintain organized records.

The role requires a high school diploma or GED and at least one year of clerical experience, with familiarity in an EMR system. Full-time position with standard hours and potential coverage at other centers.