Front Desk & Office Concierge — AI Startup

Speedrun Talent Network; Northern (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Competitive compensation

Cutting-edge AI environment

Job summary

Arena Intelligence is hiring a front desk receptionist to be the first point of contact for guests and visitors. You will manage the lobby, phone line, and support events like Happy Hour while ensuring a welcoming and professional environment.

This in-person role requires excellent communication, organization, and the ability to multitask in a fast-paced startup setting. You will be part of a small, mission-driven team based in the United States.

Qualifications

• Prior experience in receptionist/front desk or customer service preferred.
• Strong verbal communication and interpersonal skills.
• Professional, welcoming, and composed in a client-facing role.
• Basic computer proficiency (email, scheduling tools, visitor management software).
• Highly organized with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Reliable and punctual with flexibility to work extended hours on Happy Hour days (weekly).
• Must be legally authorized to work in the United States.

Responsibilities

• Welcome Every Guest: Greet all guests promptly and warmly, check them into the visitor management system, notify the appropriate employee, coordinate hand-off, offer a drink or snack, assist with WiFi.
• Own the Front Desk Experience: Maintain a clean, organized reception area and conference rooms, answer general questions, help set up/clear lunch meetings.
• Run the Phones: Manage the company’s main line, answer, screen, route calls, relay messages, respond to voicemails.
• Support Happy Hour & Company Events: Set up space, assist with guest flow, check-in, distribute VIP bags, clean up after events.
• Keep the Office Running: Manage daily mail, packages, and supplies.
• Keep Access Running Smoothly: Issue and track employee badges, coordinate with security.

Skills

Verbal communication

Interpersonal skills

Professional demeanor

Customer service

Organizational skills

Multitasking

Punctuality

Legal authorization

Tools

Visitor management software

Job description

Arena Intelligence is hiring a front desk receptionist to be the first point of contact for guests and visitors. You will manage the lobby, phone line, and support events like Happy Hour while ensuring a welcoming and professional environment.

This in-person role requires excellent communication, organization, and the ability to multitask in a fast-paced startup setting. You will be part of a small, mission-driven team based in the United States.