Front Desk & Office Experience Lead - AI Startup

Arena Intelligence, Inc.; San Francisco (CA); On-site; USD 48,000 - 72,000; Full time

Job summary

Arena Intelligence in San Francisco is seeking a personable front desk associate to welcome guests, answer calls, and keep the office running smoothly. This high-visibility, in-person role places you at the nerve center of daily operations, from greeting visitors to coordinating room setups and assisting with wifi access.

You’ll join a research-focused team building a culture of excellence and energy. Prior reception or customer service experience, strong communication, and reliability are

Qualifications

• Prior experience in a receptionist/front desk or customer service role preferred.
• Excellent verbal and interpersonal communication.
• Professional, welcoming demeanor in client-facing roles.
• Proficient with common office software and visitor management systems.
• Highly organized with strong attention to detail.

Responsibilities

• Greet guests and manage check-in at reception.
• Answer and route the main phone line and messages.
• Keep reception and conference areas tidy and welcoming.
• Coordinate with staff for events and Happy Hour logistics.
• Manage mail, deliveries, and office supplies.
• Assist with badge issuance and building access.

Skills

Receptionist experience

Communication skills

Customer service

Multitasking

Organization

Punctuality

US work authorization

Tools

Email apps

Scheduling tools

Visitor management software

Job description

Arena Intelligence in San Francisco is seeking a personable front desk associate to welcome guests, answer calls, and keep the office running smoothly. This high-visibility, in-person role places you at the nerve center of daily operations, from greeting visitors to coordinating room setups and assisting with wifi access.

You’ll join a research-focused team building a culture of excellence and energy. Prior reception or customer service experience, strong communication, and reliability are