Front Desk & Office Concierge

St. Giles Nursing and Rehabilitation Center; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) Plan with Company Match

Paid Time Off

Tuition Reimbursement

AD&D & Disability Coverage

Life Insurance

Job summary

St. Giles Nursing and Rehabilitation Center in El Paso, TX seeks a friendly Receptionist to be the first point of contact for patients, families, and staff. You will handle calls, messages, and general inquiries with a professional demeanor to ensure smooth office operations.

Key responsibilities include directing calls, managing mail and supplies, and supporting administrative tasks to maintain a well-organized, efficient front office in a fast-paced healthcare environment.

Qualifications

• Excellent phone etiquette and clear communication skills.
• 2+ years with multi-line phone systems.
• Professional demeanor and polished appearance.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational and administrative skills.
• Proficiency in Microsoft Word and Excel, email, and internet use.
• Familiarity with ten-key and common office equipment (copiers, faxes, scanners).

Responsibilities

• Answer and direct all incoming calls and voicemails with professionalism.
• Accurately take messages and route calls to the appropriate department.
• Maintain office supplies for all departments and ensure monthly orders are completed.
• Keep office equipment stocked with paper and toner.
• Sort and distribute all incoming mail, faxes, and packages.
• Process outgoing mail, including FedEx, certified mail, and other special deliveries.
• Assist with maintaining and auditing personnel and I-9 files, as directed.
• Support the office team with general clerical tasks as needed.

Skills

Phone etiquette

Multi-line phones

Professional demeanor

Multitasking

Organizational skills

MS Word

MS Excel

Email

Internet

Ten-key

Office equipment

Job description

St. Giles Nursing and Rehabilitation Center in El Paso, TX seeks a friendly Receptionist to be the first point of contact for patients, families, and staff. You will handle calls, messages, and general inquiries with a professional demeanor to ensure smooth office operations.

Key responsibilities include directing calls, managing mail and supplies, and supporting administrative tasks to maintain a well-organized, efficient front office in a fast-paced healthcare environment.