Healthcare Receptionist & Patient Concierge

Talentify; Laureldale (Berks County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition discounts

Wireless service discounts

Employee Assistance Program

Employee Foundation

Health insurance

Dental

Vision

Company-paid life insurance

401K

Paid Time Off

24/7 virtual health care

On-Demand Pay Program

Pet Insurance

Short-term Disability

Hospital Indemnity

Personal Accident

Critical Illness

Cancer Coverage

Job summary

Talentify is seeking a friendly receptionist to join our nursing center. You will be the first point of contact, greet patients and visitors, answer calls, and manage mail and file upkeep in a fast-paced environment.

We value clear communication, reliability, and a professional appearance as you help ensure safety and high-quality service for patients and families we serve. Join us for a stable, team-focused role with opportunities for growth.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Job description

Talentify is seeking a friendly receptionist to join our nursing center. You will be the first point of contact, greet patients and visitors, answer calls, and manage mail and file upkeep in a fast-paced environment.

We value clear communication, reliability, and a professional appearance as you help ensure safety and high-quality service for patients and families we serve. Join us for a stable, team-focused role with opportunities for growth.