Front Desk & Patient Concierge - Healthcare

PowerBack Rehabilitation; Fair Lawn (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition, Travel, and Wireless Service 

Employee Assistance Program

Employee Foundation to assist during f

Health, Dental, Vision, Life insurance

401K

Paid Time Off

On-Demand Pay

Job summary

PowerBack Rehabilitation in Fair Lawn, NJ is seeking a Receptionist to be the first point of contact for patients, families, and visitors. You will answer calls, greet guests, manage mail, and maintain accurate patient and staff directories.

Strong English communication and high school diploma required; proficiency with Google Docs, Sheets, and Slides is expected. The role includes supporting administrative duties, coordinating front-desk tasks, and contributing to a welcoming, efficient care

Qualifications

• High school diploma or equivalent required.
• Must be able to read, write, speak and understand English to ensure safety and well-being of patients and visitors.
• Excellent communication skills required.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Communication

English language

Customer service

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

PowerBack Rehabilitation in Fair Lawn, NJ is seeking a Receptionist to be the first point of contact for patients, families, and visitors. You will answer calls, greet guests, manage mail, and maintain accurate patient and staff directories.

Strong English communication and high school diploma required; proficiency with Google Docs, Sheets, and Slides is expected. The role includes supporting administrative duties, coordinating front-desk tasks, and contributing to a welcoming, efficient care