Part-Time Front Desk & Guest Services Pro

Spanish Broadcasting System; Miami (FL); Presencial; USD 19.000 - 28.000; A tiempo parcial

Descripción de la vacante

Spanish Broadcasting System in Miami, FL is seeking a Receptionist to be the first point of contact for visitors and callers. You will handle a multi-line switchboard, provide friendly customer service, and support basic administrative tasks across departments including Sales and Promotions.

Responsibilities include greeting guests, taking messages, and assisting with clerical duties while maintaining professionalism and confidentiality in a fast-paced environment.

Formación

• Minimum 2 years of administrative support or receptionist experience.
• Excellent written and verbal communication skills.
• Ability to operate a multi-line telephone system.
• Ability to read, comprehend, and follow instructions.
• Strong customer service and interpersonal skills.
• Ability to work with the public and in a team environment.
• Maintain professionalism and confidentiality.

Responsabilidades

• Meet and greet customers, visitors, and clients in a professional manner.
• Operate a multi-line switchboard telephone system.
• Communicate with callers in a professional, friendly, and efficient manner while minimizing hold times.
• Take detailed messages with caller name, company (if any), time of call, and details.
• Provide basic information and assistance to callers with general inquiries.
• Assist with filing, scanning, copying, and other administrative duties.
• Prepare sales and service tickets for Accounting.
• Serve as backup support to the Sales Department Cashier.
• Assist the General Manager with clerical and administrative duties.
• Provide administrative support to Sales and Promotions as needed.
• Attend meetings and training sessions as scheduled.
• Perform additional duties and special projects as assigned.
• Maintain a friendly, professional demeanor with all customers, vendors, and employees.

Conocimientos

Customer service

Phone etiquette

Communication

Teamwork

Confidentiality

Educación

High School diploma or equivalent

Herramientas

Multi-line telephone system

Descripción del empleo

Spanish Broadcasting System in Miami, FL is seeking a Receptionist to be the first point of contact for visitors and callers. You will handle a multi-line switchboard, provide friendly customer service, and support basic administrative tasks across departments including Sales and Promotions.

Responsibilities include greeting guests, taking messages, and assisting with clerical duties while maintaining professionalism and confidentiality in a fast-paced environment.