Front Desk & Office Communications Specialist

ServiceSource, Inc.; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Disability Insurance

403(b) Retirement plan

Flexible Spending Account

Health Savings account

Employee Assistance Program

Wellness Program

Tuition Assistance

Paid time off

Job summary

ServiceSource, Inc. is seeking an administrative professional to support daily operations at our Kentucky site. This role handles front-desk inquiries, mail, calls, and general office tasks, enabling teams to work efficiently and with sensitivity to our mission.

You will coordinate visits, manage supplies, assist with conference rooms, and ensure accurate records while upholding security and confidentiality.

Qualifications

• High school diploma or GED required.
• One year experience in administrative position.
• Ability to obtain and maintain security clearance or background requirements required by the site.

Responsibilities

• Answer telephone. Route calls to appropriate personnel or department. Answer questions about organization and provide general information.
• Welcome on-site visitors to determine nature of business and announce visitors to appropriate personnel. Monitor visitor's access and issue badges when required.
• Retrieve messages from voice mail and forward to appropriate personnel.
• Receive, sort, and route mail, and maintain and route publications. May track postage and add postage each month according to site number.
• Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
• Maintain and replenish office supplies and forms.
• Arranges for conference rooms or other logistical arrangements as needed.
• Perform other responsibilities as assigned.

Skills

Verbal communication

Microsoft Office

Telephone etiquette

Education

High school diploma or GED

Tools

Microsoft Office

Job description

ServiceSource, Inc. is seeking an administrative professional to support daily operations at our Kentucky site. This role handles front-desk inquiries, mail, calls, and general office tasks, enabling teams to work efficiently and with sensitivity to our mission.

You will coordinate visits, manage supplies, assist with conference rooms, and ensure accurate records while upholding security and confidentiality.