Front Desk & Visitor Concierge

ServiceSource Inc; Wheeling (IL); On-site; USD 53,726,000 - 72,600,000; Full time

Benefits offered by this job

Health coverage

Disability insurance

Life insurance

403(b) retirement plan

FSA/HSA

Wellness program

Tuition assistance

Paid time off

Job summary

ServiceSource is seeking an organized Administrative Assistant to support front desk operations in Wheeling, IL. You will answer phones, welcome visitors, route calls, manage mail and faxes, and assist with general office tasks using Microsoft Office.

The role requires a high school diploma or GED, at least one year of administrative experience, and reliable communication. We offer comprehensive benefits including health and retirement plans, paid time off, and equal opportunity employment.

Qualifications

• High school diploma or GED is required.
• One year of experience in an administrative position.
• Security clearance or background requirements vary by contract.
• Excellent verbal communication skills for interfacing with customers.
• Basic knowledge of Microsoft Office.
• Excellent telephone manner when handling calls.

Responsibilities

• Answer telephone and route calls to appropriate personnel.
• Answer questions about the organization and provide general information.
• Welcome on-site visitors and announce them to the appropriate personnel.
• Monitor visitor access and issue badges when required.
• Retrieve messages from voice mail and forward to the appropriate person.
• Receive, sort, and route mail and maintain publications.
• Maintain fax machines, send faxes, and handle mail logistics.
• Sort, and route mail, and assist with conference room logistics as needed.

Skills

Verbal communication

Telephone etiquette

Microsoft Office

Education

High school diploma or GED

Job description

ServiceSource is seeking an organized Administrative Assistant to support front desk operations in Wheeling, IL. You will answer phones, welcome visitors, route calls, manage mail and faxes, and assist with general office tasks using Microsoft Office.

The role requires a high school diploma or GED, at least one year of administrative experience, and reliable communication. We offer comprehensive benefits including health and retirement plans, paid time off, and equal opportunity employment.