Experience Coordinator: Front Desk & Admin Support

BrightStar Care of Louisville; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

BrightStar Care of Louisville is seeking an Office Support Specialist to be the welcoming face and voice of the office. In this full-time, hourly role, you will handle front-desk tasks, answer calls, greet visitors, and support caregivers, clients, and staff with a responsive, service-oriented approach.

You will assist with recruiting, onboarding, and daily administrative duties, maintain a professional reception area, and help ensure a smooth operation that reflects BrightStar Care’s commitment

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, reception, administrative support, or healthcare office settings preferred.
• Warm, friendly, and professional demeanor with a genuine desire to help others.
• Excellent verbal and written communication skills.

Responsibilities

• Answer incoming phone calls with exceptional customer service.
• Greet visitors and direct them to interview locations.
• Support recruiting by pre-screening and paperwork.
• Provide administrative support to office staff.
• Assist with onboarding materials and orientation.

Skills

Customer service

Reception

Administrative support

Communication

Organization

Confidentiality

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

BrightStar Care of Louisville is seeking an Office Support Specialist to be the welcoming face and voice of the office. In this full-time, hourly role, you will handle front-desk tasks, answer calls, greet visitors, and support caregivers, clients, and staff with a responsive, service-oriented approach.

You will assist with recruiting, onboarding, and daily administrative duties, maintain a professional reception area, and help ensure a smooth operation that reflects BrightStar Care’s commitment