Front Desk & Office Administration Specialist

Lou Malnati's; Buffalo Grove (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Lou Malnati's in Buffalo Grove, IL seeks a friendly front desk receptionist to manage a multi-line phone system, greet visitors, and direct vendors, customers, and job candidates with professionalism.

This role handles administrative tasks, supports mail, deliveries, scheduling, and basic internet research while upholding security and confidential information handling in a fast-paced environment.

Qualifications

• Proven working experience in similar roles.
• Excellent phone etiquette.
• Highly organized with attention to details.
• Punctual.
• Fun, personable and hard working.
• Strong computer and internet research skills.
• Excellent interpersonal skills and ability to communicate effectively and work well with co-workers, customers and vendors.
• Ability to demonstrate sensitivity to confidential matters.
• Strong knowledge of Writing skills, Reporting skills, Scheduling, Microsoft Office, Time Management, Organization, Verbal communication.
• Ability to organize, multitask and prioritize.
• Commitment to Company values.

Responsibilities

• Professionally answer, administer and direct all incoming calls and emails appropriately while providing basic information when needed
• Serve visitors by greeting, welcoming, directing and announcing them appropriately in a professional, friendly, hospitable manner
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access
• Perform other clerical receptionist duties such as filing, photocopying, collating, scanning documents
• Arrange Catering for meetings
• Assist in shipping packages via USPS and FedEx
• Organizing maintenance to keep the office clean and safe and ensure office equipment such as copier, postage meter is in good working order
• Order and compile supplies for all locations
• Work within our Customer Rewards Program and assist customers with Rewards points
• Direct guest feedback to appropriate contact

Skills

Phone etiquette

Organizational skills

Multitasking

Interpersonal skills

Microsoft Office

Verbal communication

Education

High-school diploma

Job description

Lou Malnati's in Buffalo Grove, IL seeks a friendly front desk receptionist to manage a multi-line phone system, greet visitors, and direct vendors, customers, and job candidates with professionalism.

This role handles administrative tasks, supports mail, deliveries, scheduling, and basic internet research while upholding security and confidential information handling in a fast-paced environment.