Front Desk Member Services Specialist

Excel Fitness; Saginaw (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Excel Fitness in Saginaw, TX, is seeking a part-time Member Services Rep Front Desk for the 6am-2pm shift. This on-site role focuses on welcoming members, check-ins, and answering questions to support a positive gym experience.

You will help maintain the club’s cleanliness, operate the Planet Fitness app, input member data into tablets and POS, balance cash drawers, and assist with membership promotions while upholding safety rules.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• CPR Certification and AED Certification required before working alone.
• Strong communication skills with internal and external customers.
• Proficient in Microsoft Office and using a computer.
• Must be comfortable standing for long periods.

Responsibilities

• Perform to your best abilities during your assigned work shift.
• Monitor and maintain club cleanliness and atmosphere.
• Input and update member information into tablets and point of sale.
• Audit cash drawers daily.
• Promote memberships and assist prospects and potential members.
• Ensure members adhere to company policies and guidelines and address infractions.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Excel Fitness in Saginaw, TX, is seeking a part-time Member Services Rep Front Desk for the 6am-2pm shift. This on-site role focuses on welcoming members, check-ins, and answering questions to support a positive gym experience.

You will help maintain the club’s cleanliness, operate the Planet Fitness app, input member data into tablets and POS, balance cash drawers, and assist with membership promotions while upholding safety rules.