Front Desk Member Experience Specialist

Excel Fitness; Saginaw, Northern (TX, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Excel Fitness in Saginaw, TX, is hiring a Member Services Rep Front Desk (Weekday Mon-Fri) to provide excellent member service and support club operations. You will handle check-ins, promote memberships, input member data into tablets and POS, and assist the GM/AM with promotions and training implementation.

Responsibilities include maintaining a clean, safe environment, conducting cash audits, and ensuring adherence to policies while helping members with equipment and services.

Qualifications

• Requires 18+ years of age.
• High School Diploma or equivalent.
• CPR/AED certifications required before working alone.
• Ability to stand for long periods and work in a fast-paced environment.
• Strong communication and teamwork skills.
• Proficient with Microsoft Office and computers.

Responsibilities

• Perform duties during assigned shift with professionalism.
• Maintain club cleanliness and atmosphere.
• Input and update member data into tablets and POS.
• Audit cash drawers daily and balance accurately.
• Promote memberships and assist with promotions and training.
• Assist GM/AM with operational strategies and member issues.

Skills

Communication skills

Teamwork

Customer service

Organizational skills

Problem solving

Education

High School Diploma

CPR Certification

AED Certification

Tools

Microsoft Office

Job description

Excel Fitness in Saginaw, TX, is hiring a Member Services Rep Front Desk (Weekday Mon-Fri) to provide excellent member service and support club operations. You will handle check-ins, promote memberships, input member data into tablets and POS, and assist the GM/AM with promotions and training implementation.

Responsibilities include maintaining a clean, safe environment, conducting cash audits, and ensuring adherence to policies while helping members with equipment and services.