Front Desk & Member Services — Flexible Hours, Free Gym

Baseline Fitness; Brooklyn Park (MN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Flexible schedule

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative in Minnesota. You will welcome prospective members, help with tours, and support member sign-ups, cancellations and account updates while delivering a superior member experience.

Responsibilities include answering calls, greeting guests, handling front desk tasks, and maintaining a welcoming, clean club environment. This role emphasizes friendly service and problem resolution at the point of contact.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk tasks: answer calls, take info calls and tours, assist in member check-ins, sign-ups, cancellations, and updating member accounts.
• Facilitate member services issues and forward to supervisor as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer service

Honesty

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative in Minnesota. You will welcome prospective members, help with tours, and support member sign-ups, cancellations and account updates while delivering a superior member experience.

Responsibilities include answering calls, greeting guests, handling front desk tasks, and maintaining a welcoming, clean club environment. This role emphasizes friendly service and problem resolution at the point of contact.