Welcome Center Representative

ymcaboston; Boston (MA); On-site; USD 20,664 - 27,552; Part time

Job summary

ymcaboston is seeking a Welcome Center Representative in Boston, Massachusetts. This part-time position involves managing member check-in, adhering to safety protocols, and conducting membership and program sales. You're responsible for phone inquiries, regulating lobby traffic, and ensuring clients are informed about programs.

This role requires a customer-service focus and the ability to execute YMCA policies. Hours include weekday afternoons/evenings and weekends. Join us in making a difference!

Qualifications

• Customer service experience.
• Ability to manage member check-in and lobby traffic.
• Familiarity with safety protocols and YMCA policies.

Responsibilities

• Manage member check-in and safety protocols.
• Conduct membership and program sales.
• Regulate YMCA lobby traffic and provide information.

Job description

Position: Welcome Center Representative

Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.

Part-Time Hours Available: Weekday Afternoons/Evenings, Weekends