Front Desk Member Experience Specialist (FT)

Planet Fitness - PINNACLE FIT CLUBS, LLC; Fairfax (VA); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with company match

Paid Time Off

Free Black Card Membership

Job summary

Planet Fitness in Fairfax, VA is hiring a full-time Member Services Representative. You will be the first impression for members and guests, delivering friendly service and promoting the Judgement Free Zone culture. The role requires strong customer service, front desk duties, and a commitment to maintaining a clean, safe club environment.

Shifts include AM/PM coverage in a fast-paced team setting. Base pay is $13.50 per hour, with the opportunity to grow within a nationwide franchise known for

Qualifications

• Customer service experience preferred.
• Strong communication and welcoming demeanor.
• Ability to work in a fast-paced, team environment.

Responsibilities

• Welcome members and guests with enthusiasm.
• Greet and assist members at the front desk.
• Process payments and maintain accurate records.
• Keep the club clean and safe during shifts.
• Follow safety procedures and escalate issues as needed.

Job description

Planet Fitness in Fairfax, VA is hiring a full-time Member Services Representative. You will be the first impression for members and guests, delivering friendly service and promoting the Judgement Free Zone culture. The role requires strong customer service, front desk duties, and a commitment to maintaining a clean, safe club environment.

Shifts include AM/PM coverage in a fast-paced team setting. Base pay is $13.50 per hour, with the opportunity to grow within a nationwide franchise known for