Front Desk Member Experience Specialist

Planet Fitness - New Port Richey; Spokane (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness franchise in Spokane is seeking a Full Time Member Services Representative to create a positive member experience. Responsibilities include greeting members, managing front desk activities, and providing exceptional customer service. Ideal candidates will have a passion for fitness, strong listening skills, and a reliable, upbeat attitude. This role emphasizes ensuring all members have a great experience, and applicants should be at least 18 years old. Join us to make a difference in people's lives in a dynamic and supportive environment.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Must be able to occasionally lift up to 50 lbs.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including answering phones and checking in members.
• Respond to member questions and concerns in a timely manner.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening and problem-solving skills

Job description

A fitness franchise in Spokane is seeking a Full Time Member Services Representative to create a positive member experience. Responsibilities include greeting members, managing front desk activities, and providing exceptional customer service. Ideal candidates will have a passion for fitness, strong listening skills, and a reliable, upbeat attitude. This role emphasizes ensuring all members have a great experience, and applicants should be at least 18 years old. Join us to make a difference in people's lives in a dynamic and supportive environment.