Front Desk & Member Experience Specialist

City Fitness; Hoboken (NJ); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Complimentary gym membership

Medical insurance

Vision insurance

Dental insurance

On-demand pay

Employee discounts

Job summary

City Fitness is seeking a friendly front desk receptionist to greet members, handle access control, and help create a welcoming environment. You will assist with basic clerical tasks, answer questions, and direct requests while maintaining a clean, organized workspace.

Responsibilities include smoothie preparation and sales, inventory support, and upholding gym policies in a fast-paced setting. This position offers both full-time and part-time shifts with on-site work in Hoboken.

Qualifications

• Must be 18 years or older and have a HS diploma or GED.
• Excellent verbal communication and customer service skills.
• Proficient with Microsoft Office Suite.

Responsibilities

• Greet members and guests; manage front desk duties.
• Assist with access control and policy enforcement.
• Prepare and sell smoothies; handle basic inventory.
• Answer questions and direct requests; escalate when needed.
• Maintain clean, organized work areas and stations.

Skills

Customer service

Microsoft Office

Communication

Multitasking

Problem-solving

Punctuality

Ethical conduct

Face-to-face interaction

Education

High School diploma or GED

Food ServSafe Certification

CPR Certification

Job description

City Fitness is seeking a friendly front desk receptionist to greet members, handle access control, and help create a welcoming environment. You will assist with basic clerical tasks, answer questions, and direct requests while maintaining a clean, organized workspace.

Responsibilities include smoothie preparation and sales, inventory support, and upholding gym policies in a fast-paced setting. This position offers both full-time and part-time shifts with on-site work in Hoboken.