Front Desk & Member Experience Specialist

Planet Fitness; Goffstown (NH); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan

Tuition Reimbursement

Employee perks and discounts

Job summary

Planet Fitness in Goffstown, New Hampshire, is seeking a Front Desk Associate to provide excellent customer service in a welcoming environment. Responsibilities include greeting members, addressing inquiries, and maintaining club cleanliness. The ideal candidate should have customer service experience, be 18 or older, and be willing to obtain CPR/AED certification. Benefits include medical, dental, and vision insurance, paid time off, and a 401(k) plan. Join a supportive team dedicated to enhancing community health.

Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED Certified (Training provided by Planet Fitness).
• Basic computer proficiency.

Responsibilities

• Provide a superior level of customer service.
• Greet members/guests as they enter and exit the club.
• Resolve member concerns and escalate to a Manager when needed.
• Perform membership related functions.

Skills

Positive attitude

Customer service

Strong communication skills

Reliability

Education

High school diploma or equivalent

Job description

Planet Fitness in Goffstown, New Hampshire, is seeking a Front Desk Associate to provide excellent customer service in a welcoming environment. Responsibilities include greeting members, addressing inquiries, and maintaining club cleanliness. The ideal candidate should have customer service experience, be 18 or older, and be willing to obtain CPR/AED certification. Benefits include medical, dental, and vision insurance, paid time off, and a 401(k) plan. Join a supportive team dedicated to enhancing community health.