Member Services Pro — Front Desk & Guest Experience

Planet Fitness; Keene (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401K

Paid vacation (full time employees)

Monthly bonus incentives

Job summary

A leading fitness franchise is seeking a full-time Member Services Representative in Keene, New Hampshire. The role involves providing exceptional customer service, greeting members, and managing front desk activities. Applicants should have a background in customer service and a passion for fitness. The position requires good communication skills and the ability to maintain a positive environment. Benefits include 401K, paid vacation, and monthly bonuses. Join a team that values positive member experiences and makes a difference in people's lives.

Qualifications

• Exceptional customer service skills; able to exceed member expectations.
• Strong listener with problem-solving abilities.
• Must be 18 years of age or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and assist callers.
• Respond to member questions and concerns.

Skills

Customer service background

Basic computer proficiency

Interpersonal skills

Job description

A leading fitness franchise is seeking a full-time Member Services Representative in Keene, New Hampshire. The role involves providing exceptional customer service, greeting members, and managing front desk activities. Applicants should have a background in customer service and a passion for fitness. The position requires good communication skills and the ability to maintain a positive environment. Benefits include 401K, paid vacation, and monthly bonuses. Join a team that values positive member experiences and makes a difference in people's lives.