Front Desk & Member Experience Specialist

Planet Fitness; Gastonia (NC); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation, Sick Time, and Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan

Tuition Reimbursement

Job summary

Planet Fitness is seeking a Front Desk Associate in Gastonia, NC. This role involves providing exceptional customer service to members and guests while managing membership functions. Candidates should possess a positive attitude and strong communication skills.

Benefits include medical, dental, and vision insurance, vacation time, and a 401(k) retirement plan. Join a team dedicated to enhancing lives in a welcoming fitness environment.

Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED certified.
• Basic computer proficiency.

Responsibilities

• Provide superior customer service to members and guests.
• Perform membership related functions such as sign-ups and cancellations.
• Execute retail transactions and drive sales goals.
• Regularly clean and sanitize exercise equipment and club areas.

Skills

Customer service skills

Communication skills

Reliability

Problem-solving

Job description

Planet Fitness is seeking a Front Desk Associate in Gastonia, NC. This role involves providing exceptional customer service to members and guests while managing membership functions. Candidates should possess a positive attitude and strong communication skills.

Benefits include medical, dental, and vision insurance, vacation time, and a 401(k) retirement plan. Join a team dedicated to enhancing lives in a welcoming fitness environment.