Front Desk & Member Experience Pro (PT)

Planet Fitness - PINNACLE FIT CLUBS, LLC; Ashburn (VA); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

Comprehensive Medical

Traditional and Roth 401(k) with match

Commuter accounts

Paid sick/leave time

FREE Black Card Membership

Job summary

Planet Fitness - PINNACLE FIT CLUBS, LLC in Ashburn, VA is seeking a Part-time Member Services Representative to provide exceptional customer service, greet members, and support gym operations. The MSR will handle front desk duties, process payments, and promote a welcoming, judgment-free environment for members and guests during AM/PM shifts.

The role emphasizes professionalism, clean facilities, and contributing to a positive member experience in a fast-paced team setting at one of the

Responsibilities

• Greet members and guests with enthusiasm and professionalism.
• Assist members with check-in, membership questions, and service inquiries.
• Keep the front desk and lobby area clean, organized, and welcoming.
• Process Point-of-Sale transactions and payments accurately.
• Enforce club policies and escalate issues to management as needed.

Job description

Planet Fitness - PINNACLE FIT CLUBS, LLC in Ashburn, VA is seeking a Part-time Member Services Representative to provide exceptional customer service, greet members, and support gym operations. The MSR will handle front desk duties, process payments, and promote a welcoming, judgment-free environment for members and guests during AM/PM shifts.

The role emphasizes professionalism, clean facilities, and contributing to a positive member experience in a fast-paced team setting at one of the