Guest Experience Associate - Part Time

Planet Fitness - PINNACLE FIT CLUBS, LLC; Alexandria (VA); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

Comprehensive Medical

401(k) match

Commuter accounts

Paid sick/leave time

Job summary

Planet Fitness - PINNACLE FIT CLUBS, LLC in Alexandria, VA is seeking a part-time Member Services Representative to greet members, deliver friendly customer service, and uphold a Judgement Free Zone®. You’ll handle front desk tasks, tours, and inquiries while maintaining a clean, welcoming environment during AM/PM shifts.

This PT non-exempt role emphasizes reliability and teamwork, with base pay of $13.50 per hour.

Qualifications

• Experience in front desk or member services preferred.
• Ability to greet members and guests warmly and professionally.
• Strong communication and de-escalation skills.

Responsibilities

• Welcome members, prospective members, and guests with enthusiasm and professionalism.
• Process front desk transactions and verify membership eligibility.
• Maintain a clean, safe, and inviting club environment.
• Promote Black Card memberships and club programs.
• Respond to member inquiries regarding policies, amenities, and services.

Skills

Customer service

Communication

Team player

Job description

Planet Fitness - PINNACLE FIT CLUBS, LLC in Alexandria, VA is seeking a part-time Member Services Representative to greet members, deliver friendly customer service, and uphold a Judgement Free Zone®. You’ll handle front desk tasks, tours, and inquiries while maintaining a clean, welcoming environment during AM/PM shifts.

This PT non-exempt role emphasizes reliability and teamwork, with base pay of $13.50 per hour.