Front Desk & Member Experience Associate — Gym/Wellness

Planet Fitness; Goshen (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Same-day pay

Paid time off

Promotional opportunities

Free PF Black Card Membership

Go to any gym and bring a guest for免费

Job summary

Planet Fitness is seeking energetic Front Desk Team Members passionate about health and fitness to join our team in a welcoming, non-intimidating environment. You will greet members, answer questions, and support daily operations at the front desk.

Responsibilities include assisting with member services, following scripts, staying CPR/AED certified, and maintaining clean facilities. A positive attitude and reliable schedule are essential for success.

Qualifications

• Service-oriented and able to resolve member concerns.
• Basic computer proficiency.
• Upbeat attitude.
• Punctuality and reliability required.
• Initiative and strong communication skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Communicate with members and TMs in person, by phone, and in writing.
• Follow verbal communication. This includes communications from members, TMs, and supervisors.
• Follow written communication and scripts for info calls, tours, cancellations, and rate reviews.
• Certify CPR and AED training; perform CPR and use AED.
• Use and demonstrate exercise equipment to members.
• Clean and maintain restrooms, locker areas, showers, and gym amenities.
• Comply with all safety and sanitization guidelines.
• Other duties assigned.

Skills

Service-oriented

Basic computer proficiency

Upbeat attitude

Punctuality and reliability

Initiative and communication

Education

High School Diploma or Equivalent

Job description

Planet Fitness is seeking energetic Front Desk Team Members passionate about health and fitness to join our team in a welcoming, non-intimidating environment. You will greet members, answer questions, and support daily operations at the front desk.

Responsibilities include assisting with member services, following scripts, staying CPR/AED certified, and maintaining clean facilities. A positive attitude and reliable schedule are essential for success.