Front Desk Medical Secretary I – Patient Access

NYU Langone Florida; Atlantis (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

NYU Langone Florida in Atlantis, FL seeks a Secretary I (FGP) to support front-end operations in Palm Beach County. You will greet patients, answer calls, schedule appointments, manage calendars and prepare routine correspondence, while ensuring excellent patient experience.

The ideal candidate has a high school diploma, strong organizational and communication skills, and comfort with EPIC and standard office procedures.

Qualifications

• High School Diploma and strong customer service skills.
• Excellent organizational and verbal/written communication abilities.
• Ability to multitask in a team environment.

Responsibilities

• Schedule appointments and manage waitlists.
• Answer calls, take messages, and route inquiries.
• Prepare standard letters and forms.
• Assist with patient access and greetings.
• Promote MyChart adoption.
• Coordinate with physicians and office staff.
• Maintain HIPAA confidentiality and privacy.

Skills

Organizational skills

Interpersonal skills

Communication skills

Customer service

Typing skills

Education

High School Diploma

Tools

Epic EMR

Job description

NYU Langone Florida in Atlantis, FL seeks a Secretary I (FGP) to support front-end operations in Palm Beach County. You will greet patients, answer calls, schedule appointments, manage calendars and prepare routine correspondence, while ensuring excellent patient experience.

The ideal candidate has a high school diploma, strong organizational and communication skills, and comfort with EPIC and standard office procedures.