Patient Services Secretary I – Front Desk & Admin

NYU Langone

Atlantis (FL)

On-site

USD 21,000 - 36,000

Full time

5 days ago

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Job summary

NYU Langone Health in Atlantis, FL is seeking a Secretary I (FGP) to perform front-end administrative tasks supporting practice operations. The role includes greeting patients, answering calls, scheduling appointments, obtaining authorizations, and handling communications and paperwork.

The Secretary I will also support the patient access workflow, maintain professional relationships with staff, and ensure adherence to service standards while assisting with training and daily operations as

Qualifications

High School Diploma required.
Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required.
Basic knowledge of word processing, spreadsheet and Internet applications required.
Light, accurate keyboarding skills required.

Responsibilities

Schedules appointments for visits, treatments, and procedures.
Reviews appointment confirmation responses and manages waitlists.
Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms.
Obtains authorizations for services as needed.
Answers calls and takes messages; routes to appropriate contact.
Maintains cooperative and professional relationships with physicians, nurses, and office staff.