Front Desk & Patient Services Coordinator

NYU Langone; Atlantis (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

NYU Langone Florida is seeking a Secretary I (FGP) to join the Palm Beach County team in Atlantis. The role focuses on front-end administrative tasks such as greeting patients, answering calls, scheduling appointments, managing waitlists and supporting practice operations in a busy academic medical setting.

You will handle referrals and authorizations, process documents in EPIC, coordinate calendars, communicate with patients and staff, and maintain confidentiality while promoting NYU Langone's

Qualifications

• High School Diploma and excellent organizational and communication skills are required.
• Basic knowledge of word processing, spreadsheet, database and Internet applications; light keyboarding.
• Preferred: intermediate knowledge of computer-based scheduling and appointment programs.

Responsibilities

• Greet patients, answer calls, schedule appointments and handle administrative duties.
• Manage patient communications, authorizations, referrals and documentation in EPIC.
• Maintain patient confidentiality and support access and patient experience.

Skills

Excellent organizational skills

Verbal and written communications

Customer service orientation

Education

High School Diploma

Tools

Scheduling software

Job description

NYU Langone Florida is seeking a Secretary I (FGP) to join the Palm Beach County team in Atlantis. The role focuses on front-end administrative tasks such as greeting patients, answering calls, scheduling appointments, managing waitlists and supporting practice operations in a busy academic medical setting.

You will handle referrals and authorizations, process documents in EPIC, coordinate calendars, communicate with patients and staff, and maintain confidentiality while promoting NYU Langone's