Front Desk Medical Receptionist: Patient Care & Benefits

Community Health Care, Inc.; Stow (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k) and Roth 401(k)

401(k) employer match

Dental insurance

Term Life Insurance

Vision insurance

Wellness benefits

Paid time off

Personal days

Short term disability

Long Term disability

Paid holidays

Employee assistance program

Travel assistance program

Job summary

Community Health Care, Inc. is hiring a Medical Receptionist to be the first point of contact for patients at Stow-Kent Family Practice. The role supports a patient-centered office culture, handling front-desk tasks, scheduling, and insurance verification in a fast-paced environment.

The position emphasizes team collaboration, excellent communication, and a commitment to compassionate, efficient service for all patients and visitors seeking primary care in the Stow area.

Qualifications

• Excellent customer service skills.
• Demonstrate excellent time management and prioritization.
• Strong written and verbal communication skills.
• Energetic, team-oriented attitude.
• Knowledge of medical office procedures and patient privacy (HIPAA).

Responsibilities

• Greet patients and visitors.
• Check in and check out patients.
• Verify contact information at visits.
• Verify insurance and collect co-pays.
• Answer calls and direct callers.
• Maintain HIPAA privacy and safety rules.
• Send appointment reminders.

Skills

Customer service

HIPAA privacy

Time management

Verbal communication

Written communication

Team collaboration

Tools

Medical office software

Job description

Community Health Care, Inc. is hiring a Medical Receptionist to be the first point of contact for patients at Stow-Kent Family Practice. The role supports a patient-centered office culture, handling front-desk tasks, scheduling, and insurance verification in a fast-paced environment.

The position emphasizes team collaboration, excellent communication, and a commitment to compassionate, efficient service for all patients and visitors seeking primary care in the Stow area.