Medical Receptionist

Community Health Care, Inc.; Stow (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k) and Roth 401(k)

401(k) employer match

Dental insurance

Term Life Insurance

Vision insurance

Wellness benefits

Paid time off

Personal days

Short term disability

Long Term disability

Paid holidays

Employee assistance program

Travel assistance program

Job summary

Community Health Care, Inc. is hiring a Medical Receptionist to be the first point of contact for patients at Stow-Kent Family Practice. The role supports a patient-centered office culture, handling front-desk tasks, scheduling, and insurance verification in a fast-paced environment.

The position emphasizes team collaboration, excellent communication, and a commitment to compassionate, efficient service for all patients and visitors seeking primary care in the Stow area.

Qualifications

• Excellent customer service skills.
• Demonstrate excellent time management and prioritization.
• Strong written and verbal communication skills.
• Energetic, team-oriented attitude.
• Knowledge of medical office procedures and patient privacy (HIPAA).

Responsibilities

• Greet patients and visitors.
• Check in and check out patients.
• Verify contact information at visits.
• Verify insurance and collect co-pays.
• Answer calls and direct callers.
• Maintain HIPAA privacy and safety rules.
• Send appointment reminders.

Skills

Customer service

HIPAA privacy

Time management

Verbal communication

Written communication

Team collaboration

Tools

Medical office software

Job description

Job Type

Full-time

Description

JOIN OUR TEAM!

Community Health Care is a privately owned corporation that has a 40-year history of providing our patients with the highest quality of innovative, comprehensive health care, and health care services, that is compassionate, support, personal, convenient, and cost effective. We are actively engaged in the communities that we serve and strive to recruit the finest staff possible, giving maximum support and encouragement to foster growth and pride in the organization.

Stow-Kent Family Practice is looking for a Medical Receptionist with a passion for helping others to be the first and last point of contact for our patients. Our office is energetic, team oriented, and dedicated to providing excellent patient-centered care.

Responsibilities

• Greeting all patients and visitors
• Perform patient check in and check out
• Verify patient’s contact and personal information at all visits
• Verify the patient’s insurance and collect any associated co-pays at the time of service
• Answer incoming calls and directs the caller accordingly
• Maintain patient privacy by following HIPAA guidelines and safety rules
• Conduct patient appointment reminders

Requirements

• Excellent customer service skills
• Possess a strong knowledge of medical office procedures
• Demonstrate excellent time management skills and the ability to prioritize tasks
• Outstanding written and verbal communication skills
• Energetic, with a desire to surpass expectations
• Positive teamwork approach

Benefits

• Medical insurance
• 401(k) and Roth 401(k)
• 401(k) employer match
• Dental insurance
• Term Life Insurance
• Vision insurance
• Wellness benefits
• Paid time off
• Personal days
• Short term disability
• Long Term disability
• Paid holidays
• Employee assistance program
• Travel assistance program