Medical Front Desk Specialist - Patient Concierge

Health Partners of Western Ohio; Lima (OH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Insurance (Medical, Dental, and Vision

403b Retirement with up to 8% match (3

Tuition Reimbursement

Emerging Leaders Program after 1 year

Annual Raises and Bonuses

Employee Assistance Program

Job summary

Health Partners of Western Ohio is seeking a Medical Receptionist to create a welcoming first impression and manage front-desk duties. The role supports provider schedules, patient check-in/out, phone coverage, and intake documentation in our health center.

You will handle multi-tasking, patient communications, and accurate data entry while maintaining professionalism in a diverse community. This is a full-time position with standard 12-hour shifts and a rotating schedule.

Qualifications

• High school diploma or GED certificate required.
• Associate Degree in Medical/Dental Office Administration preferred.
• Successful completion of in-house training.

Responsibilities

• Greets patients, visitors and employees.
• Receives calls and schedules appointments.
• Answers/screens telephone calls and forwards to appropriate personnel.
• Records phone messages and distributes appropriately.
• Accurately enters patient information into the computer.
• Screens calls and visitors to determine visit/phone urgency.

Skills

Multitasking

Prioritization

Communication

Diversity awareness

Education

High school diploma

Associate degree (Medical/Dental Office Admin)

Job description

Health Partners of Western Ohio is seeking a Medical Receptionist to create a welcoming first impression and manage front-desk duties. The role supports provider schedules, patient check-in/out, phone coverage, and intake documentation in our health center.

You will handle multi-tasking, patient communications, and accurate data entry while maintaining professionalism in a diverse community. This is a full-time position with standard 12-hour shifts and a rotating schedule.