Front Desk Medical Office Specialist

MH-Memphis Hospitals; Memphis (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

MH-Memphis Hospitals, a community-focused health system in Memphis, is seeking a Medical Office Assistant to support front desk operations at our ambulatory/clinic site. You will register patients in the EMR, triage calls, and assist with patient portal tasks.

You will handle insurance data, collect co-pays, and welcome patients with professionalism, contributing to a patient-centered experience in line with MLH values.

Qualifications

• High School Diploma or Equivalent required.
• Insurance verifications/authorizations 1–3 years preferred.
• Physician office experience 1–3 years preferred.
• Scheduling 1–3 years preferred.
• CMA/medical office certification preferred (if applicable).

Responsibilities

• Registers new patients and updates demographic information.
• Schedules appointments and makes confirmation calls.
• Collects co-pays and insurance data for payment processing.
• Greet patients and visitors and respond to information requests in person or by phone.

Skills

Medical terminology

Medical coding

Office software

Customer service

Education

High School Diploma or Equivalent

Tools

EMR system

Job description

MH-Memphis Hospitals, a community-focused health system in Memphis, is seeking a Medical Office Assistant to support front desk operations at our ambulatory/clinic site. You will register patients in the EMR, triage calls, and assist with patient portal tasks.

You will handle insurance data, collect co-pays, and welcome patients with professionalism, contributing to a patient-centered experience in line with MLH values.