Front Desk Medical Office Specialist

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Paid leave

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in an outpatient setting. You will manage check-in, scheduling, registration and check-out to ensure a smooth patient flow and excellent experiences during visits.

The role requires a high school diploma or GED, 1+ year of customer service experience, and proficiency with Microsoft Office or Google Suite. Travel to various locations and reliable transportation are required.

Qualifications

• High School diploma or GED required.
• 1+ years experience in a customer service role.
• Ability to manage multiple tasks in a fast-paced environment.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient in Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Handle front desk duties in ambulatory office.
• Assist with check-in, scheduling, registration and check-out.
• Provide post-visit support for patient needs and concerns.
• Support team to ensure patient satisfaction and experience.

Skills

Customer service

Multitasking

Time management

Communication skills

MS Office / Google Suite

Reliable transportation

Education

High School diploma / GED

Associates Degree

Tools

EMR/EHR

Microsoft Office / Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in an outpatient setting. You will manage check-in, scheduling, registration and check-out to ensure a smooth patient flow and excellent experiences during visits.

The role requires a high school diploma or GED, 1+ year of customer service experience, and proficiency with Microsoft Office or Google Suite. Travel to various locations and reliable transportation are required.