Ambulatory Front Desk & Admin Specialist

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in our outpatient setting. You will support scheduling, registration and check-out while ensuring a positive patient experience.

The role requires 1+ year in customer service, strong communication, and proficiency with Microsoft Office/Google Suite. Travel to multiple locations and reliable transportation are needed, with a comprehensive benefits package offered to employees.

Qualifications

• High School diploma or GED or equivalent.
• 1+ year experience in customer service.
• Ability to multitask in a fast-paced environment with professionalism.
• Ability to travel to various locations and reliable transportation.
• Proficient with Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Handle front desk functions including check-in, scheduling, registration and check-out.
• Provide optimal support to care teams and patients throughout visits.
• Assist post-visit follow-up and address patient needs and concerns.

Skills

Communication skills

Customer service

Adaptability

Education

High School diploma

Associate degree (preferred)

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in our outpatient setting. You will support scheduling, registration and check-out while ensuring a positive patient experience.

The role requires 1+ year in customer service, strong communication, and proficiency with Microsoft Office/Google Suite. Travel to multiple locations and reliable transportation are needed, with a comprehensive benefits package offered to employees.