Ambulatory Medical Office Front Desk Administrator

Hackensack Meridian Health; South River (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health seeks a dedicated Medical Office Specialist to manage front desk operations in an outpatient setting. You will coordinate check-in, scheduling, registration and checkout while ensuring patients receive exceptional care and a positive experience.

Requirements include a high school diploma or GED and 1+ year of customer service; travel to various locations and reliable transportation are necessary.

Qualifications

• High School diploma, GED, or equivalent.
• 1+ years experience in customer service.
• Ability to handle multiple tasks in a fast-paced environment.
• Ability to travel to various locations and have reliable transportation.
• Proficient computer skills including Microsoft Office/Google Suite.
• Excellent written and verbal communication.

Responsibilities

• Perform front desk functions in the ambulatory setting.
• Provide optimal support to team and ensure patients receive best care during check-in, scheduling, registration and check-out.
• Support patients post-visit for appointment needs and concerns.

Skills

Customer service

Multitasking

Time management

Communication skills

Computer literacy

Professional demeanor

Education

High School diploma or GED

Associates Degree preferred

Tools

Microsoft Office

Google Workspace

EMR/EHR experience

Job description

Hackensack Meridian Health seeks a dedicated Medical Office Specialist to manage front desk operations in an outpatient setting. You will coordinate check-in, scheduling, registration and checkout while ensuring patients receive exceptional care and a positive experience.

Requirements include a high school diploma or GED and 1+ year of customer service; travel to various locations and reliable transportation are necessary.