Front Desk Manager (OEM) - Lead Guest Experience & Revenue

Aimbridge Hospitality; Austin (TX); Hybrid; USD 65.000 - 88.000; Vollzeit

Benefits dieser Stelle

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Zusammenfassung

Aimbridge Hospitality, LLC is seeking a Front Desk Manager OEM to lead the front desk operations at Courtyard Austin Airport. You will oversee guest check-ins/outs, coach the team, solve issues, and contribute to occupancy and revenue strategies.

The role requires strong leadership, hospitality experience, and the ability to thrive in a dynamic hotel environment with a focus on exceptional guest experiences.

Qualifikationen

• Requires 2-year college degree with 3+ years related experience, or 4-year degree with at least 1 year related experience.
• 5+ years progressive hotel experience with supervisory experience.
• Proficiency with Windows OS, spreadsheets, and word processing.
• Valid driver’s license from applicable state.

Aufgaben

• Deliver standout front desk service from check-in to check-out and ensure guest satisfaction.
• Lead and coach front desk team to maintain high standards and smooth operations.
• Identify and address issues proactively to keep operations running seamlessly.
• Maximize room revenue through smart rate strategies and clear internal communication.

Kenntnisse

Guest experience

Leadership

Problem solving

Communication

Team supervision

Ausbildung

2-year college degree + 3+ years experience

4-year college degree + 1 year experience

5+ years supervisory hotel experience

Proficient in Windows, spreadsheets, word processing

Tools

Windows OS

Excel

Word processing

Jobbeschreibung

Aimbridge Hospitality, LLC is seeking a Front Desk Manager OEM to lead the front desk operations at Courtyard Austin Airport. You will oversee guest check-ins/outs, coach the team, solve issues, and contribute to occupancy and revenue strategies.

The role requires strong leadership, hospitality experience, and the ability to thrive in a dynamic hotel environment with a focus on exceptional guest experiences.