Courtyard Austin Airport - Front Desk Manager OEM

Aimbridge Hospitality; Austin (TX); Sur place; USD 65 000 - 88 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Résumé du poste

Aimbridge Hospitality, LLC is seeking a Front Desk Manager OEM to lead the front desk operations at Courtyard Austin Airport. You will oversee guest check-ins/outs, coach the team, solve issues, and contribute to occupancy and revenue strategies.

The role requires strong leadership, hospitality experience, and the ability to thrive in a dynamic hotel environment with a focus on exceptional guest experiences.

Qualifications

• Requires 2-year college degree with 3+ years related experience, or 4-year degree with at least 1 year related experience.
• 5+ years progressive hotel experience with supervisory experience.
• Proficiency with Windows OS, spreadsheets, and word processing.
• Valid driver’s license from applicable state.

Responsabilités

• Deliver standout front desk service from check-in to check-out and ensure guest satisfaction.
• Lead and coach front desk team to maintain high standards and smooth operations.
• Identify and address issues proactively to keep operations running seamlessly.
• Maximize room revenue through smart rate strategies and clear internal communication.

Connaissances

Guest experience

Leadership

Problem solving

Communication

Team supervision

Formation

2-year college degree + 3+ years experience

4-year college degree + 1 year experience

5+ years supervisory hotel experience

Proficient in Windows, spreadsheets, word processing

Outils

Windows OS

Excel

Word processing

Description du poste

Courtyard Austin Airport - Front Desk Manager OEM

Address 7809 East Ben White Boulevard, Austin, TX, 78741, US

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Manager OEM!

At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager OEM, you’ll be leading the charge. You’ll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go‑to for smooth check‑ins, smart problem‑solving, and keeping occupancy and revenue on point. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Extraordinaire: Deliver standout service from check‑in to check‑out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Front Desk Leader: Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
• Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.

EDUCATION & EXPERIENCE

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
• Valid driver's license from the applicable state.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

We offer true Texan hospitality and hassle‑free travel at the refreshed Courtyard Austin Airport hotel located just 2 miles from Austin Bergstrom Airport and 5 miles from downtown. Top‑rated among Austin airport hotels for our free airport shuttle and modern guest rooms with plush furnishings, soundproof windows and black‑out curtains. Our onsite Bistro offers healthy breakfast options and everyone's favorite Starbucks drinks. Our lobby bar serves cocktails, local craft beers and wine (5pm-11pm Mon‑Fri). Guests will appreciate our close proximity to downtown Austin, the convention center and attractions including Zilker Park, Circuit of the Americas and 6th Street entertainment district. Every room is equipped with free WiFi, flat‑screen TVs and plush Marriott bedding.