Front Desk Manager: Guest Experience Leader & Team Mentor

NFC Amenity Management; California; On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Discounts and benefits

Cellphone reimbursements

Healthcare benefits

Paid time off

Career development (NFC University)

Job summary

NFC Amenity Management is seeking a full-time Front Desk Supervisor to manage a front desk team, ensure guest satisfaction, and uphold brand standards at our properties in California. The role requires strong leadership, organization, and the ability to thrive in a fast-paced environment.

You will oversee staffing, scheduling, training, and daily operations at the front desk while maintaining a welcoming, professional atmosphere for residents and guests.

Qualifications

• Experience supervising others is a plus.
• Ability to work independently in a fast-paced environment.
• Willingness to work at front desk and provide excellent guest service.

Responsibilities

• Hire, train, and mentor a team aligned with company mission and brand standards.
• Supervise staff, manage schedules, and coordinate meetings/trainings.
• Maintain facility operations, perform daily inspections, and address maintenance needs.
• Resolve resident requests and coordinate reservations and events.
• Foster relationships with vendors and oversee contractor check-ins/out.

Skills

Front Desk Management

Hospitality Management

Outgoing Personality

Teamwork

Mentoring

Detail-Oriented

Proactive

Scheduling

Accuracy

Training & Teaching

Client Relationship Skills

Financial Management

Job description

NFC Amenity Management is seeking a full-time Front Desk Supervisor to manage a front desk team, ensure guest satisfaction, and uphold brand standards at our properties in California. The role requires strong leadership, organization, and the ability to thrive in a fast-paced environment.

You will oversee staffing, scheduling, training, and daily operations at the front desk while maintaining a welcoming, professional atmosphere for residents and guests.