Front Desk Manager & Hospitality Team Leader

NFC Amenity Management; Nashville (TN); Sur place; USD 48 000 - 52 000; Plein temps

Avantages offerts par ce poste

Weekly Pay

Paid Training

Employee discounts

Cellphone reimbursement

Healthcare benefits

Paid Time Off

Career development

Résumé du poste

NFC Amenity Management in Nashville is seeking a Front Desk Manager to lead a small team at a busy property. You will oversee guest services, supervise staff, and ensure brand standards are met.

The role emphasizes independence, hospitality excellence, and proactive problem solving; benefits include health plans, PTO, training, and weekly pay. This full-time, permanent position requires on-site work and a welcoming, detail-oriented approach.

Qualifications

• Experience at a front desk or hospitality setting preferred.
• Ability to supervise and mentor staff in a fast-paced environment.
• Welcoming presence with strong communication and teamwork skills.

Responsabilités

• Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards.
• Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
• Create operating systems and checklists to ensure a well-maintained, clean facility. Be the primary point of contact for facility maintenance, repairs, and cleaning.
• Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
• Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations.
• Facilitate contractor check-ins and check-outs, and cultivate relationships with the company's preferred vendors.
• Assist in the preparation of the community events required by the building.
• Stay abreast of industry standards, technology, and trends.
• Perform other duties as assigned that relate to the success of the property.
• This position requires you to work exclusively at the front desk.
• Follows all HR and Risk Management Company Policies
• Performs miscellaneous job-related duties as assigned.
• Covers shifts for team members to ensure proper staffing requirements are maintained.
• Use the Company Approved Team Scheduler to ensure payroll budget compliance.

Connaissances

Front Desk Management

Hospitality Management

Outgoing Personality

Teamwork

Detail-Oriented

Proactive

Scheduling

Accuracy

Training & Teaching Others

Client Relationship Skills

Description du poste

NFC Amenity Management in Nashville is seeking a Front Desk Manager to lead a small team at a busy property. You will oversee guest services, supervise staff, and ensure brand standards are met.

The role emphasizes independence, hospitality excellence, and proactive problem solving; benefits include health plans, PTO, training, and weekly pay. This full-time, permanent position requires on-site work and a welcoming, detail-oriented approach.