Front Desk Manager — Hospitality & Team Leadership

NFC Amenity Management; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Employee discounts

Cell phone reimbursements

Healthcare benefits

Major medical vision dental

Job summary

NFC Amenity Management is seeking a Front Desk Manager to lead a busy front desk, hire and develop staff, and uphold brand standards across a fast-paced property. You will supervise scheduling, training, and daily operations to ensure outstanding guest service and a welcoming environment.

The role emphasizes team leadership, reliability, and a proactive approach to facility management, events support, and vendor coordination, with full-time hours at a vibrant Boston property.

Qualifications

• Front desk leadership and hospitality oversight.
• Customer-facing service and guest relations.
• Willingness to train and mentor staff.

Responsibilities

• Assist in hiring, training, and mentoring a team aligned with brand standards.
• Supervise staff, manage schedules, and ensure desk coverage.
• Create operating systems and checklists for a clean, well-maintained facility.

Skills

Front Desk Management

Hospitality Management

Outgoing Personality

Teamwork

Detail-Oriented

Proactive

Scheduling

Accuracy

Training & Teaching

Client Relationship Skills

Job description

NFC Amenity Management is seeking a Front Desk Manager to lead a busy front desk, hire and develop staff, and uphold brand standards across a fast-paced property. You will supervise scheduling, training, and daily operations to ensure outstanding guest service and a welcoming environment.

The role emphasizes team leadership, reliability, and a proactive approach to facility management, events support, and vendor coordination, with full-time hours at a vibrant Boston property.