Front Desk Manager: Guest Experience Leader | Daily Pay

Aimbridge Hospitality, LLC; Austin (TX); In loco; USD 52.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Descrizione del lavoro

Aimbridge Hospitality, LLC is seeking a Front Desk Manager to lead the front desk team at the Austin Marriott South. You will oversee check-in/check-out, guest satisfaction, and smooth operations to ensure a memorable stay.

The role emphasizes leadership, problem solving, and revenue-focused guest service. Experience in hospitality, a 2‑ or 4‑year degree with related work, and supervisory background are preferred.

Competenze

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience.
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid driver’s license from the applicable state.

Mansioni

• Deliver standout service from check-in to check‑out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
• Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you’re chatting with guests or coordinating with your team.

Conoscenze

Guest service

Team leadership

Problem solving

Revenue optimization

Communication

Formazione

2-year college degree + experience

4-year college degree + experience

Valid driver’s license

Descrizione del lavoro

Aimbridge Hospitality, LLC is seeking a Front Desk Manager to lead the front desk team at the Austin Marriott South. You will oversee check-in/check-out, guest satisfaction, and smooth operations to ensure a memorable stay.

The role emphasizes leadership, problem solving, and revenue-focused guest service. Experience in hospitality, a 2‑ or 4‑year degree with related work, and supervisory background are preferred.