Weekend Front Desk Agent: Guest Experience Pro (Daily Pay)

Aimbridge Hospitality; Austin (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hospitality company is seeking a Front Desk Agent to enhance guest experiences at their Austin location. This role is crucial for delivering warm welcomes and smooth check-ins while managing reservations and requests efficiently. The ideal candidate will possess excellent customer service and communication skills, along with the ability to multitask in a fast-paced environment. Full-time employees are eligible for a range of benefits, including health coverage and a retirement plan.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide top-tier guest service to make guests feel at home.
• Communicate clearly and confidently with guests and team.
• Resolve challenges swiftly and efficiently.
• Manage reservations, check-ins, and financial details.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

A leading hospitality company is seeking a Front Desk Agent to enhance guest experiences at their Austin location. This role is crucial for delivering warm welcomes and smooth check-ins while managing reservations and requests efficiently. The ideal candidate will possess excellent customer service and communication skills, along with the ability to multitask in a fast-paced environment. Full-time employees are eligible for a range of benefits, including health coverage and a retirement plan.